Order Processing
How do I place an order?
After you've activated your account with us, you may place orders through our website.
Do you offer batch ordering or any solutions for placing a high-volume of orders on the website?
Yes – we are happy to assist you with placing your high-volume of orders. Your daily orders can be submitted through email with a Sigma Excel Order Template. Please email our customer service team at customerservice@SigmaSLC.com for more information on whether you qualify for this option.
My order requires special handling and labeling. How do I submit this request?
- Orders that require special handling and additional labeling will need to be submitted through email with a Special Handling Sigma Excel Order Template. Please email our customer service team at customerservice@SigmaSLC.com to obtain a special handling order template. Do not place orders that require additional labeling on our website, as the warehouse will not be notified that your online order will need special handling.
- If you have an FBA order, please click the button below to download our FBA guide for a step-by-step guide of the entire process.
How do I pay for my purchase?
We accept Visa, Mastercard, Discover, and American Express cards. The charges will appear on your credit card statement as SP * SIGMA DIST. We do not accept gift cards or merchandise credit as forms of payment.
Do you accept PayPal as a form of payment?
We currently do not accept PayPal.